Legal
Privacy policy
Last updated August 2026
What we collect
Contact details you submit, call audio and transcripts generated by your voice agents, and standard technical logs such as IP address, browser type, and timestamps.
How we use it
To operate and improve your voice agents, route and book appointments, write records into your CRM, support your account, and meet legal obligations.
Call recording
Where a deployment records calls, the agent discloses recording at the start of the call and honors opt out requests. Recording configuration is controlled per deployment.
Sharing
We use vetted processors for telephony, speech, and model inference. We do not sell personal information and we do not share it for cross context behavioral advertising.
Retention
Audio and transcripts are retained for the period configured for your account and then deleted. You can request earlier deletion at any time.
Your rights
Depending on your state or country you may request access, correction, deletion, or a copy of your data. Email admin@echocody.ai and we will respond within the period required by law.
Security
Data is encrypted in transit and at rest. Access is limited to personnel who need it to run your deployment.
Contact
North Star Intelligence LLC, a Utah limited liability company, trading as EchoCody. Email admin@echocody.ai.