Compliance

TCPA and compliance

Voice agents only work if the calls are legal. Compliance is configured into every deployment, not bolted on afterward.

• Consent first

  Outbound campaigns run only against contacts with a documented lawful basis, prior express consent or an established business relationship, captured with a timestamp and source.

• AI disclosure

  Agents identify themselves as an automated assistant on the opening line and hand off to a human on request.

• Recording law

  Recording is disclosed at the start of the call. Two party consent states are configured accordingly and the caller can decline recording.

• Do not call

  Numbers are scrubbed against the national and internal do not call lists before dialing, and opt outs are honored immediately across every campaign.

• Calling windows

  Dialing is restricted to the local calling window of the number being called, with holiday and state rules applied.

• Records

  Consent, disclosure, opt out, and call outcome are logged for every conversation and exportable for audit.

This page is general information, not legal advice. You remain responsible for how your campaigns are run. Review your program with counsel before launch.